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South Africa’s RapidDeploy is Improving the Emergency Response System

Oct 11, 2019
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RapidDeploy was founded by Steven Raucher and Brett Meyerowitz in 2013 at Cape Town, South Africa with the personal calling to re-imagine a platform that would help alleviate the problems dispatchers, responders and all others involved in emergency response had identified.

The duo developed a new species of Cloud Aided Dispatch (CAD) technology that is completely different from the current legacy CAD 9-1-1 systems, that are inherently flawed and increasingly becoming obsolete.

Steven, the CEO and Co-founder instantly connected to the mission and jumped on board bringing 8 years’ experience and 20 years of IT programming in the banking sector – designing trading systems and living between New York and London.

In his words “I became a volunteer after losing my brother in a drowning accident in 2006. Every first responder has a reason and purpose behind what first compels them to run towards danger, miss dinners with friends and family and undertake rigorous training. Being a part of NSRI mission led me to a life devoted to improving First Responses through technology. RapidDeploy has given me the opportunity to meet thousands of Dispatchers and First Responders around the world, and there isn’t a day I’m not humbled by the incredible work you all do.” He said.

Also, Brett, the Co-founder and CTO had a personal experience while working as a paramedic, he pinpointed what was holding most emergency responders back.

He was startled to discover deep inefficiencies within the system and decided to take things into his own hands to start building a mobile platform that would help dispatchers and responders make the most of their efforts.

They came together to make a difference after experiencing a personal tragedy. Alternatively, RapidDeploy utilizes advanced telematics and a web-based html5- cloud hosted interface, that creates a full electronic ecosystem that gives users complete control of their system from end-to-end in real time that increase situational awareness and saves lives.

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